Frequently Asked Questions
Everything you need to know about shopping with VITAMINS UK
What are your standard shipping times within the UK?
We offer standard delivery within 3-5 business days. Next-day delivery is also available for orders placed before 2 PM GMT, Monday through Thursday.
How do I return an item that doesn't fit?
We offer a 28-day return policy. Items must be in their original condition with all tags attached. You can generate a prepaid return label through our online returns portal.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Klarna for flexible financing.
Can I track my order once it has been dispatched?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to the courier's website.
Do you offer international shipping outside of the UK?
Currently, we specialize in UK distribution, but we do offer international shipping to select European countries. Shipping fees and delivery times vary by destination.